Outlook – Adding Shared Mailbox to Outlook Online

This guide will show you the process of adding a shared mailbox to your Outlook online.

Please note, you will only be able to add shared mailboxes that your account has permission to access.

Step 1

Navigate to Outlook online.

Step 2

Once loaded, where it shows your accounts Inbox, right-click and select “Add shared folder or mailbox” from the menu that appears.

Step 3

In the pop-up box, type in the email address of the shared mailbox that you would like to access and select it from the options that appear.

Step 4

Once selected, click “Add”.

Step 5

The shared mailbox will then appear on the left-side of the screen, below your accounts inbox.