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Microsoft – Sharing Confidential Files/Folders Outside the Trust

This guide will show you the process of sharing confidential files/folders to people outside the organisation, in line with the trusts processes.

Creating a file/folder link

There are two options for creating a sharing links for files/folders:

OneDrive

Step 1

Create a new folder in your OneDrive for the files/folders you wish to share.

tep 2

Copy the files/folders to the specific folder.

Step 3

Right-click on the folder containing the files/folders and click “Share”.

Step 4

The following pop-up box will then open, from here, you will be able to add user(s) you want to share the folder with, set a expiration on how long they can access it as well as limiting their permissions within the folder.

Adding User(s)

Select the “Add a name, group, or email” box (highlighted below) and type in the correct email address. Once the email has been entered, left-click the account from the drop-down menu.

Please double-check that the email address entered is correct.

Permissions

To change access permissions, left-click the icon on the right (highlighted below) and select either “Can view” or “Can’t download”.

DO NOT SELECT “CAN EDIT” OPTION

Setting Expiration Date

To set a link expiration date, click the “Settings” symbol at the bottom of the pop-up box.

A new page (as shown below) will open; select “Set expiration date (MM/DD/YYYY)” and choose how long you wish the user to have access to the folder for. Once done, press “Apply”.

Step 5

When you have added the user(s), set permissions and set expiration date, click “Copy link”.

Once the link has been copied, please follow the section of this guide.

Microsoft Teams

Step 1

Create a new folder in your OneDrive for the files/folders you wish to share.

Step 2

Copy the files/folders to the specific folder.

Step 3

Right-click on the folder containing the files/folders and click “Share”.

Step 4

The following pop-up box will then open, from here, you will be able to add user(s) you want to share the folder with, set a expiration on how long they can access it as well as limiting their permissions within the folder.

Adding User(s)

Select the “Add a name, group, or email” box (highlighted below) and type in the correct email address. Once the email has been entered, left-click the account from the drop-down menu.

Please double-check that the email address entered is correct.

Permission

To change access permissions, left-click the icon on the right (highlighted below) and select either “Can view” or “Can’t download”.

DO NOT SELECT “CAN EDIT” OPTION

Setting Expiration Date

To set a link expiration date, click the “Settings” symbol at the bottom of the pop-up box.

A new page (as shown below) will open; select “Set expiration date (MM/DD/YYYY)” and choose how long you wish the user to have access to the folder for. Once done, press “Apply”.

Step 5

When you have added the user(s), set permissions and set expiration date, click “Copy link”.

Once the link has been copied, please follow the section of this guide.

Sending the link via encrypted email

Once you have created and copied the link, you can send it to the user(s) outside of the organisation with an encrypted email.

Outlook

Step 1

Open Outlook and paste the link into a new email.

By default, the link will appear as the file/folder name with an embedded hyperlink.

Step 2

Once you have written your email, go to the “Options” ribbon and left-click the “Encrypt” button.

Step 3

From the drop-down menu, select the “Encypt-Only” option.

Step 4

The email will now be encrypted.

  • If the recipient is using an Outlook or Microsoft 365 based email account, they will be able to read and reply to the encrypted email the same way as unencrypted emails.
  • If the recipient is using a different email account (such as Google or Yahoo Mail), they will be sent a separate email with a temporary passcode to access the encrypted email.
Outlook (Classic)

Step 1

Open Outlook and paste the link into a new email.

By default, the link will appear as the file/folder name with an embedded hyperlink.

Step 2

Once you have written your email, go to the “Options” ribbon and left-click the “Encrypt” button.

Step 3

From the drop-down menu, select the “Encypt-Only” option.

Step 4

The email will now be encrypted.

  • If the recipient is using an Outlook or Microsoft 365 based email account, they will be able to read and reply to the encrypted email the same way as unencrypted emails.
  • If the recipient is using a different email account (such as Google or Yahoo Mail), they will be sent a separate email with a temporary passcode to access the encrypted email.

Please note when sending an encrypted email with an attachment, the following pop-up box will appear. Press “OK” for the email to be sent.

Updated on September 29, 2026
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