This guide will show you the process of resetting a student’s school account.
This is the account they use to sign into school devices and to access their emails.
Step 1
On a staff laptop or computer, navigate to: https://www.office.com/?auth=2
Step 2
Once M365 has opened, left click the “Admin” icon on the bottom left of the screen.
As highlighted in the image below.
Step 3
The admin center will then open. Search for the student and left click on their account when it appears.
Step 4
A student profile will then appear to the right of the screen. Once opened, left click the “Reset password” button.
Step 5
From here, you can then either create a new permanent password, create a temporary password or automatically generate a password.
Please note, we advise against using a system generated password, due to the complexity of the passwords created.
Creating a Temporary Password
To create a temporary password, untick “Automatically create a password” and type a new temporary password in the dialogue box.
This password is single use, once the student signs-in, they will be prompted to create a new one themselves.
If you are unsure on what password to set, you can go to DinoPass and use one of the strong generated passwords.
Creating a Permanent Password
To create a permanent password, untick both boxes and type a new password for the student in the dialogue box.
This password is permanent and can only be changed by a member of staff.
If you are unsure on what password to set, you can go to DinoPass and use one of the strong generated passwords.
Step 6
Once done, press “Reset password” and let the student know.
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