This guide will show you the process of adding a Shared Mailbox to your Favourites folder in Outlook.
Step 1
Open Microsoft Outlook and find the mailbox that you want to favourites.
Step 2
Hover over the mailbox and right-click, from the drop-down menu that appears, select “Add to Favourites”

Step 3
The mailbox will now appear in your favourites at the top of the page. From here, you can drag and drop the mailboxes to change the order in which they appear.

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